Poulette Zayas

Poulette Zayas has a diverse background in customer service, with experience in roles such as Lead Customer Service Representative, Telemarketer, and Escalation Agent. Currently working as a Customer Service Manager at Gladys Quinones - State Farm Insurance Agent, Poulette also holds an Associate's degree in Medical Insurance Specialist/Medical Biller from Ultimate Medical Academy and is pursuing a Bachelor of Business Administration in Business Administration and Management at DeVry University.