Julianne Lungariello

Julianne Lungariello possesses extensive experience in customer success and account management, currently serving as the Lead Customer Success Account Manager for Enterprise Accounts at DocuSign since May 2020. Prior to this role, Julianne was with Impexium as a Client Success Manager from September 2019 to March 2020. During a significant tenure at Gartner from December 2006 to May 2019, Julianne advanced through various roles, including Team Manager for Customer Success, overseeing a team of eight managers and achieving an impressive 80% business retention for a client portfolio exceeding $40 million. Additionally, Julianne managed the media products team, acted as Interim Director of Services for a $52 million Media Products business, and provided expert advisory services in marketing and lead generation to over 100 clients.