Ernesto Villegas

Ernesto Villegas has a diverse work experience in various roles and companies. Ernesto started their career at Sykes in 2011 and worked in the sales department for Hotels.com. In 2012, they joined Ubiquity as a Trainer Specialist and eventually became a Team Manager. Ernesto worked in this role until 2018. In 2018, they briefly worked as a Marketing and KPI Business Consultant at Blue Ocean Business Strategy. From 2019 to 2021, they worked at Cognizant as an Operation's Manager for the 3M Account Receivable. Since 2021, they have been working at Teleperformance as a Call Center General Account Manager, where they are responsible for strategic performance plans and the financial strategy for BPO. In 2023, they joined Dollarcity as a Senior Chief Support Center.

Ernesto Villegas's education history is as follows:

From 2010 to 2016, Ernesto Villegas attended Universidad Centroamericana 'José Simeón Cañas' and graduated with a degree in Marketing and Advertising.

In 2012, Ernesto Villegas took an Advanced English course at Prolingua Institute.

In 2011, Ernesto Villegas attended Sykes Academy and completed an Advanced English course oriented to customer service.

In addition to their educational background, Ernesto Villegas has obtained several certifications. Ernesto completed courses such as Operational Excellence Foundations, Gestión de proyectos: Resolución de problemas, Mejora tu productividad, Fundamentos de la gestión del tiempo, Toma de notas para profesionales, Reuniones eficaces, Trabajo en equipo, Comunicación interpersonal, Fundamentos de la gestión de proyectos: Proyectos pequeños, Fundamentos de redacción de textos para negocios, Gestión de proyectos simplificada, and Coaching and Developing Employees. All of these certifications were obtained from LinkedIn, with varying completion months and years ranging from 2020 to 2023.