Angelo Bresci

Angelo Bresci has extensive work experience in the field of technical support and customer service. Angelo started their career as a Customer Service Representative at Pets.com in 1999. Angelo then worked as a Platinum Services Consultant at Keynote Systems from 2000 to 2003. After that, they joined Open Harbor as a Support Specialist II from 2003 to 2004.

In 2005, Bresci joined JasperSoft Corporation as a Senior Support Engineer and later became a Support Operations Manager and Technical Lead from 2006 to 2007. Angelo then moved to MuleSoft as a US Support Lead from 2007 to 2008, and later became the Manager of Technical Support Services from 2008 to 2009.

Bresci then worked at GT Nexus as a Senior Manager of Customer Service Operations from 2009 to 2010. Angelo joined TIBCO Jaspersoft in 2010 and held various roles, including Manager of Customer Success Operations, Senior Manager of Technical Support, Director of Technical Support (Jaspersoft Product Line), and Senior Director of Technical Support.

Their most recent role is as the Senior Director of Support Engineering at Domino Data Lab, starting in December 2020. Throughout their career, Bresci has focused on scaling teams, optimizing processes, ensuring customer satisfaction, and managing budgets and metrics in support and customer service operations.

Angelo Bresci obtained a BA in Psychology from UCLA between 1994 and 1998. Prior to that, they completed their high school education and received a High School Diploma from Burlingame High School between 1990 and 1994.