Geoffrey Woo

Geoffrey Woo has extensive experience in technical support and client relationship management, currently serving as a Technical Success Manager at Domo since November 2020, where responsibilities include building client relationships and developing tailored training programs. Prior to this role, Geoffrey held the position of Senior Technical Support Advisor, analyzing support trends and enhancing customer self-service resources. At ServiceNow from March 2017 to November 2020, Geoffrey served as a Technical Support Engineer, managing customer tickets and troubleshooting platform issues, and began his journey there as a Customer Care Agent, providing first-level technical support. Geoffrey Woo holds a Bachelor of Information Technology with a focus on Information Systems and Business Analysis from Macquarie University.