Harold Shewell is a seasoned customer success professional with extensive experience in various managerial roles across multiple organizations. Currently serving as a Senior Customer Success Manager at Domo, Inc. since June 2020, Harold previously held the position of World Wide Manager of Customer Success at Ivanti, where oversight involved a team of thirteen CSMs and management of over $100M in annual account values. Harold's background includes significant roles at LANDesk Software, where responsibilities ranged from East Coast Area Services Manager to Professional Services Project Manager, emphasizing team leadership and project execution. Prior to that, experience as a Product Manager at Grass Valley and various engineering roles in broadcast technology such as Broadcast Engineer at KTVX/KUCW and Regional Broadcast Engineer at US Digital TV further diversified Harold's skill set. Throughout, Harold demonstrated a strong capability in customer engagement, team management, and successful project implementation.
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