Jacque Young McQuillan

Jacque Young McQuillan, MBA, currently serves as the Service Management Manager at the Douglas Omaha Technology Commission (DOTComm) since October 2019, focusing on process improvement and client experience in IT service management. Previously, Jacque held roles such as Manager of Technical Support Services at DOTComm, Technical Project Manager at Jacobian Engineering Inc., and various senior management positions at eBay, including oversight of global service desk operations and workplace resources systems. Prior experience includes an IT Project Manager role at PayPal, a Senior Technical Project Manager position at First National Bank, and a Project/Change Manager at Avaya, contributing to significant improvements in service levels and operational efficiencies. Academic qualifications include an MBA from Creighton University and a BS in Hotel and Restaurant Management from Iowa State University.