Alexandra Correa

Alexandra Correa is an experienced customer support professional with a strong background in resolving client inquiries and issues across various sectors. Currently serving as a Customer Support Representative at Doubleknot since January 2022, Alexandra addresses client questions related to the Doubleknot product and integrated payments platforms, documents FAQs, and collaborates with clients for event support. Previous roles include Member Support Representative at ID.me, where timely customer service and verification processes were key, and Customer Support Specialist at DealerOn, Inc., focusing on customer advocacy and product testing. Additional experience includes management and sales roles at Wonder Book, a logistics processor at Nordstrom, and a census taker for the U.S. Census Bureau. Alexandra holds a Bachelor of Arts in Theatre from the University of Maryland and an Associate of Arts in General Studies from Montgomery College.