Elisama Nascimento da Silva

Elisama Nascimento da Silva is currently working at DQR Tech as Analista de QA Pleno, having previously worked at Kyndryl as a Customer Service Representative and at Proxxi Tecnologia as a Technical Support Representative. With a background in technical support and customer service, Elisama has experience in handling web tickets, providing remote support, managing critical issue resolution, generating daily reports, and improving processes. With a degree in Gestão em Tecnologia da Informação and a Técnico em Informática, Elisama has a strong foundation in IT and development of systems.