Allison Jacski is an experienced eCommerce Analyst with a strong background in operations and customer service. Currently employed at Dr. Martens plc since October 2019, Allison oversees reporting for order journeys, optimizes processes, and collaborates with cross-functional teams to enhance customer experience. Previous roles include Customer Service Analyst and Representative at Dr. Martens, where Allison improved service levels and reduced operational costs through data-driven insights. Prior experience encompasses warehouse operations at Almo Corporation and Bluecrew, along with food service roles at Compass Group and El Pollo Loco, Inc. Educational qualifications include an Associate of Science in Accounting from Portland Community College and a Bachelor's degree in General Studies from the University of Nevada, Reno.