Austin Rheault-Koropatkin

Customer Support Representative at Draft2Digital

Austin Rheault-Koropatkin has worked in customer service and sales roles since 2011. From 2011 to 2012, they were a Customer Service and Sales Associate at Niantic Bay Bicycles. From 2012 to 2015, they were a Sales Associate at American Eagle Outfitters. From 2015 to 2016, they were an Electronics Team Member at Target. From 2016 to 2019, they were a Driver Line and Routing Specialist and Customer Service Representative at Mathis Brothers Furniture. In their roles, they were responsible for tasks such as contacting customers to confirm delivery satisfaction, assisting delivery drivers with questions, issues, and errors, routing trucks for next day deliveries, assisting customers with issues related to damaged furniture, sales, deliveries, and service, scheduling repairs, returns, deliveries, and exchanges, and informing customers of company policies and manufacturer warranties. Since 2019, they have been a Customer Support Representative at Draft2Digital.

Austin Rheault-Koropatkin attended East Lyme High School from 2009 to 2012, where they obtained their High School diploma. Austin then transferred to Oklahoma State University from 2013 to 2015, where they studied Mechanical Engineering and Management Information Systems. In 2015, they began attending Full Sail University, where they obtained a Bachelor's Degree in Game Design in 2016.

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Timeline

  • Customer Support Representative

    January, 2019 - present