James Harrison

Head Of Transformation (customer Success, Implementation And Account Management) at DrDoctor

James Harrison is an experienced professional currently serving as the Head of Transformation at DrDoctor since January 2022, where leadership of a 28-person transformation team focuses on scaling patient engagement solutions across the NHS. Previous roles at DrDoctor include Regional Lead and Head of Customer Success, emphasizing relationship building and operational enhancement. Prior to DrDoctor, James worked at AND Digital as an Insights Consultant, where the development of customer-centric KPIs was a key achievement. Additional experience includes being a Partnerships Manager at My Clinical Outcomes Ltd, an Analyst at North Highland, and various internships. Academic qualifications include a Bachelor's Degree in Economics & Management from the University of Bristol.

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