Olivia Larsen

Customer Experience Manager at drift

Olivia Larsen has a diverse work experience in various roles and industries. Olivia started their career as a Call Agent at Convergys in May 2009 and later became a Floor Supervisor. In 2011, they worked as a Custodian at Brigham Young University before transitioning to Inside Sales Specialist at Vivint Smart Home. Olivia then served as a Student Teacher at Brigham Young University in 2012. In the same year, Olivia joined XL CABLE CORP INC as a Scheduler and Data Entry Specialist. Olivia also worked at Freshly Picked, Inc. as a Lead Customer Service representative and subsequently as an Influencer Marketing Coordinator from 2016 to 2020. Olivia's most recent experience includes working at Drift, where they started as a Customer Experience Specialist in May 2020 and currently holds the position of Customer Experience Manager from March 2022.

Olivia Larsen obtained their Bachelor's degree in Elementary Education and Teaching from Brigham Young University, graduating in 2013.

Links

Timeline

  • Customer Experience Manager

    March, 2022 - present

  • Customer Experience Specialist

    May, 2020