Carlos Galiano

Carlos Galiano has a diverse work experience spanning several industries. Carlos has worked as a CRM Manager at Drooms, where they planned, managed, and executed the CRM strategy for European markets. Prior to that, they worked at Neointec Consultores informáticos as a CRM Senior Specialist, where they planned and deployed CRM and Zoho SaaS systems for B2B clients. Carlos also designed and executed email marketing and automation campaigns and implemented CRM systems for lead and client data management.

Carlos has also worked as a Location Assistant at Twofour, providing support to filming crews and managing data protection forms.

Before that, they worked as a Freelance Video Creator and Head of Communication and Marketing at Fundación RSF, where they created video and written content.

Carlos also has experience in customer care and sales, having served as a Direct Service Representative at Banco Sabadell and as a Community Operations Analyst at Facebook/ CPL.

Carlos has also worked at Google as a member of the Special Projects team, where they managed projects to improve Google Maps and as a Local Data Quality Operator, analyzing and ensuring data accuracy.

Additionally, Carlos has worked as an Electronic Banking Analyst at Deutsche Bank, where they monitored workflow, resolved client queries, and monitored risk.

Overall, Carlos Galiano has a strong background in CRM, marketing, video creation, customer care, and data analysis, with experience in various sectors such as finance, technology, and entertainment.

Carlos Galiano has a diverse education history. In 1999, they obtained a Certificate in Tourism Management from Universitat d'Alacant, specializing in Tourism and Travel Services Management. From 2003 to 2007, they pursued their Bachelor's Degree in Public Relations, Advertising, and Applied Communication from the same institution. In 2014, Carlos attended the National College of Ireland and earned a Certificate in Digital Marketing, focusing on Digital Communication and Media/Multimedia. Additionally, Carlos has obtained several certifications. In 2017, they received the CAPM (Certified Associate in Project Management) certification from the Project Management Institute. In 2019, they obtained an Inbound Certification from HubSpot, and most recently, in 2020, they acquired a certification in SQL/MySQL Database Management from Labora. Servicio Valenciano de Empleo y Formación.