Andreas Bechtold currently serves as the Senior Team Lead Customer Service DACH at DR SMILE since January 2019, overseeing employee support, complaint management, process optimization, and KPI monitoring. Prior experience includes roles as Customer Service Team Lead and Customer Service Agent at DR SMILE, focusing on employee management and patient inquiries. Andreas also worked as a Dental Assistant Travel, responsible for onboarding new practices and assisting in dental procedures. Previous positions as a Dental Assistant at Zahnarztpraxis Killesberg, Zahnarztpraxis Friedrichshafen, and Zahnarztpraxis Tettnang involved quality management and clinical assistance, alongside completing training as a dental assistant from Berufsschule Aulendorf.
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