Hanne Rønning Krogh

Hanne Rønning Krogh has a diverse work experience spanning multiple companies and roles. Hanne Rønning is currently the Head of IT Service Delivery at DS NORDEN since January 2021. Prior to that, they were an Experienced Manager available for new opportunities in 2020.

From 2018 to 2020, Hanne worked at Specsavers as the Head of Technology Service Delivery, Northern Europe. In this role, they led a Service Delivery Team responsible for providing support to optical and audiology practices and support offices across six countries. Hanne Rønning also managed IT service level agreements, performance reviews, and service improvement with internal and external service providers.

During their time at Atea Danmark from 2014 to 2018, Hanne held various roles including Team Manager/Senior Service Delivery Manager, Senior Service Delivery Manager/Team Leader, and Service Delivery Manager. Hanne Rønning handled tasks related to infrastructure management, service delivery processes optimization, and managing customer relationships.

Hanne also had experience working as a Senior Project Manager at Atea from 2012 to 2015.

Prior to that, they worked at IBM in different roles. From 2011 to 2012, they were the Nordic GDF PMO Engagement Manager. Hanne Rønning also served as Manager, ITD, Server Systems Operations from 2008 to 2010, SWG Team Lead - Nordic from 2007 to 2008, and Nordic Business Control Pillar Leader from 2003 to 2006.

Earlier in their career, Hanne worked at IBM Ireland as a Nordic ITS TL from 2000 to 2002 and as a Telemarketing Specialist from 1999 to 2000.

Hanne Rønning Krogh has a diverse education history spanning various fields. In 1992, they attended Aalborg University, where they focused on English and International Relations, and completed their studies in 1999. From 1985 to 1988, they attended Rungsted Gymnasium, although the specific focus of their studies is not mentioned. Hanne Rønning also pursued a Bachelor's degree in English/French at Copenhagen Business School, although the start and end dates are unknown.

In terms of professional certifications, Hanne Rønning Krogh completed an ITIL® Foundation course at Service & Support Forum A/S in 2013. Additionally, in the same year, they obtained the PRINCE2® Registered Practitioner certification at Westergaard A/S. Prior to that, they participated in the LEADing@IBM in Basic Blue for New Leaders program offered by IBM Management Education from 2007 to 2008. During this period, they also attended the IBM Sales School Graduation Certificate program at the ibm.com Sales and Support Centre from 2001 to 2002.