Biju Panicker

Biju Panicker has over 19 years of extensive experience in telecommunications and customer service. Currently serving as the Data and Vendor Management Team Leader at du since January 2011, Biju oversees end-to-end customer data management operations and ensures compliance with regulatory requirements. In conjunction with this role, Biju has been with Edara - Emirates Integrated Telecommunications since January 2014, where responsibilities include business analysis and resource coordination for the commercial planning and performance team. Previous roles include customer service positions at Emirates NBD and Reliance Communications, along with a sales representative role at HSBC Private Bank, demonstrating a strong foundation in customer service, operations, and business analysis.