Obied Ibrahim has accumulated diverse experience in customer service roles, currently serving as a Guest Experience Ambassador at Dubai Airports since January 2022, where responsibilities include providing information and resolving issues for guests. Previously, Obied worked as a Customer Service Representative at Pharous Mining Company from February 2020 to August 2021, focusing on administrative and clerical tasks. Prior experience includes a tenure as a Call Center Agent at MTN Sudan from February 2017 to December 2019, handling customer inquiries and offering assistance. Obied holds a Bachelor’s degree in Geology from Al-Neelain University, completed in October 2015.
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