Dubai First
Madeha Al Hawai possesses extensive experience in the banking and customer service sectors, currently serving as the VP-Head of Contact Center at The Saudi National Bank since July 2019. With a long tenure at Dubai First P.J.S.C. and First Abu Dhabi Bank, also in VP roles, Madeha has demonstrated leadership in contact center operations and customer service. Prior experience includes serving as Branch Manager at ABN AMRO Bank N.V. and as an Operations Officer at Lloyds Bank. Madeha holds a Bachelor's degree in Family Science from AL Ain University of Science and Technology, completed between 1994 and 2000, along with earlier education at Al Safa School from 1991 to 1994.
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Dubai First
The Dubai First brand was launched in 2007 and has developed a reputation for outstanding customer service and award winning products. The Dubai First business and brand have since been transferred and are now owned by First Abu Dhabi Bank (FAB). FAB is the UAE’s largest bank and one of the world’s largest financial institutions, offering an extensive range of tailor-made solutions, products and services. Product Portfolio Credit Cards We have an impressive range of Dubai First credit cards. We continuously identify opportunities in the credit card market. With our sector-specific focus and innovation, we have redefined the credit cards landscape across the region. Going forward, customers will have the opportunity to take advantage of a wider range of personal banking products.