Julian Teli

Julian Teli has a robust background in customer service and project management, currently serving as Team Leader for the Contact Center at DMCC since January 2017, focusing on member success. Prior to this role, Julian was an Operations Supervisor at Emirates Group from July 2009 to August 2016, managing contact center operations for Arabian Adventures and Emirates Holidays/Dnata Travel Ops-Res. Additionally, Julian worked as a Senior Project Executive at CNA Architecture Shanghai from October 2004 to May 2009, specializing in project design and client relations. Julian holds a Bachelor of Architecture (B.Arch.) from Tongji University, completed in 2004, and studied at Universiteti Politeknik i Tiranës in 1997-1998.