Vinay Patel is a Customer Insights Manager at Dudley Building Society, with a background in delivering actionable insights for enhancing customer experience. With previous experience in roles such as Insight Director and Customer Insight Manager, Vinay has a strong expertise in understanding and predicting customer behavior. With a Master of Business Administration from Aston Business School, Vinay brings a combination of analytical skills and strategic thinking to drive impactful change within organizations.
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