Scott Severson

Customer Success Manager at Duetto

Scott Severson has a diverse work experience with roles in various industries.

Scott is currently working at Duetto as a Customer Success Manager since May 2022.

Prior to that, they started their own business called Nico Wine in April 2021, where they served as the General Manager. Scott gained knowledge about the wine industry, managed the construction of the storefront, and built a staff.

From December 2018 to April 2020, Scott worked at Luxer One as the Head of Account Management - Office and University. Scott focused on improving portfolio performance, identified growth prospects, and organized webinars for customer retention and expansion.

Before that, they worked at JetSmarter as a Customer Success Manager from September 2016 to May 2018. Scott managed a portfolio of over 500 members, built strong connections, and ensured excellent service throughout the flight process.

From June 2015 to September 2016, Scott worked at Yelp as an Account Manager. Scott nurtured relationships with business owners through outbound sales calls and suggested effective advertising campaigns.

During their time at The Orchard Hotels from July 2014 to May 2015, they served as the Reservation Sales and Revenue Manager. Scott trained staff, stimulated market demand, and implemented rate gaining strategies.

Scott also worked as a Reservation Sales and Revenue Manager at DoubleTree by Hilton from March 2013 to July 2014, where they quoted prices, adopted rate strategies, and prepared budget and action plans.

Earlier in their career, Scott worked at Resort at Squaw Creek as a Front Desk Agent and Night Audit, and at Plumas Pines Resort as the Marina Manager. In both roles, they focused on training, merchandise management, and improving staff performance.

Overall, Scott has a range of experiences in customer success, account management, sales, and revenue management.

Scott Severson attended Point Loma Nazarene University from 2005 to 2008, but the specific degree and field of study are not provided. Scott then pursued a Bachelor's degree in History at California State University, Chico from 2010 to 2011.

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