Rajesh M.N. has extensive experience in the aviation customer service sector, currently serving as an Emirates Customer Service Specialist at Dulsco since March 2013. In this role, Rajesh focuses on customer service management and development, improving recruitment performance, and ensuring optimal talent placement within airport operations. Previously, Rajesh worked as a Customer Service Executive at IndiGo from March 2010 to March 2013, where responsibilities included monitoring flight schedules and emergency procedures. Prior experience includes a position as Customer Service Supervisor at Air India SATS, supervising operations for various international airlines, and as a Customer Service Associate at HMSHost, providing high-level service to international passengers at the Bangalore International Airport lounge.
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