Hollie Bramald

Hollie Bramald has extensive experience in customer experience and retail management, currently serving as a Customer Experience Coach and Learning and Development Assistant at Dunelm since September 2019. Responsibilities include facilitating colleague inductions, creating training materials, and managing in-store experience projects to enhance service quality and sales performance. Hollie also has a background in coaching and compliance training, along with earlier roles as a Retail Management Graduate and Sales Assistant at Dunelm and Jack and Jones. In addition to professional roles, Hollie contributed as a volunteer at Aphasia Support, aiding patients with speech exercises. Hollie holds a degree in Media and English from Leeds Beckett University, complemented by prior studies in English, Media, and Photography.