Marcel Siqueira

Marcel Siqueira has diverse work experience spanning multiple industries and roles. Marcel'smost recent position is as a New Initiatives Support Lead at Duolingo, starting in February 2022.

Prior to joining Duolingo, Marcel worked at PartnerHero from 2019 to 2022. Marcel served as a Program Team Lead, managing a global customer support team across multiple countries. Marcel also improved metrics visualization using Zendesk Explore and Excel. Marcel also worked as a Customer Support Specialist, providing instructions and troubleshooting issues for a marketing app in e-commerce.

Marcel also has experience at Alma College where they worked as a Tour Guide & Admissions Office Student Assistant, translating media pieces and assisting with data cleansing. Marcel also served as a Senior Peer Consultant and Peer Consultant, helping students with resumes, personal statements, and mock interviews.

Marcel gained relevant experience as an Insurance Analytics Intern at Catalyst Solutions Group in 2018 and as an Operations Intern at the Walt Disney Company in 2017.

In 2016, Marcel worked as a Resident Assistant at Alma College, where they facilitated the personal and academic development of students and organized events.

Marcel has also worked as a Jr Manager of Educational Activities at the Brazilian Association to Incentivize Science from 2014 to 2016, managing volunteers and promoting educational activities.

Marcel's early experience includes an internship as a Telecommunications Intern at Amazon Sat in 2012, where they learned procedures for fixing and tracing issues and developed apps.

Overall, Marcel Siqueira has demonstrated a strong skillset in customer support, team leadership, data analysis, and event planning throughout their work experience.

Marcel Siqueira completed a Bachelor of Arts degree in Economics from Alma College from 2015 to 2019. Prior to that, they pursued Electrical Engineering at Amazonas State University from 2013 to 2015, but the degree remained incomplete.