Customer Support and Engagement Team

The Customer Support and Engagement Team at Duolingo is dedicated to enhancing the user experience by addressing customer inquiries, resolving issues, and fostering community engagement. This team ensures that learners receive the support they need to succeed in their language journey, while also gathering feedback to help improve Duolingo's offerings and educational resources. They play a crucial role in building relationships with users and supporting institutional partners to maximize their success with Duolingo's platform.