Senior Quality Assurance Engineer

Duplo is a Lagos-based fintech startup that enables businesses in Africa to digitize their receivables and payables, reduce time-to-cash, lower transaction costs, and generate more revenue from their business customers.

We want to make B2B payments as simple as P2P payment apps. Most business payments in Africa are made offline….yikes. We are on a mission to transform this. We are backed by top investors including Point Nine, Tribe Capital, Commerce Ventures, Liquid2 Ventures, Basecamp Fund, Soma Capital, YCombinator, Oui Capital, and others.

This is a unique opportunity. You'll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millions.

Responsibilities:

• Design and implement testing plans for products

• Draft quality assurance policies and procedures.

• Identify procedures and scenarios for the quality control of products and services

• Perform product reviews and inform the development team of defects and errors

• Communicate quantitative and qualitative findings from test results to the development team

• Monitor efforts to resolve product issues and track progress

• Ensure that the final product satisfies the product requirements and meet end-user expectations

• Spot areas for improvement to enhance the product's efficiency

• Research the current market for similar products and compare results

• Document bugs found and other software issues, and write reports detailing these issues and the potential problems they may create.

• Develop and execute test plans to ensure that all objectives are met.

• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.

• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.

• Ensure that user expectations are met during the testing process.

• Investigate customer complaints and product issues.

• Ensure ongoing compliance with quality and industry regulatory requirements.

• Perform other functions related to Service Management.

• Designing test automation strategy, automating and maintaining UI and API regression tests

Technical & Professional Requirements:

• 5+ years of experience in a similar role.
• Experience in drafting quality assurance policies and procedures.
• Experience with test automation(use of tools such as Selenium, Cyress, Webdriver IO)
• Experience in writing quality test plans, test cases, bug reports and test reports.
• Experience in quality inspection, auditing, and testing.
• Excellent communication skills, both written and verbal.
• An execution mindset, good analytic skills and a team-play attitude.
• Prior experience working in fintech is an advantage.