George Drahusz

Global IT Support Analyst at DuPont Sustainable Solutions

George Drahusz has a diverse work experience in the field of IT support, starting with their current position as a Global IT Support Analyst at dss+. Prior to this, they worked at On-Board for almost nine years as an IT Infrastructure Specialist, where they were responsible for providing on and off-site Level 3 PC support. George developed VBScripts for office migration and completed an email system migration for over 800 global contract employees.

Before joining On-Board, George worked at HCL Technologies as a Specialist, supporting various workstation PCs and managing three print servers. George also maintained a large amount of system images on the Ghost server. Prior to that, they held the position of Windows/IT Support Specialist 2 at Managed Business Solutions, where they provided support to manufacturing/production PCs, R&D PCs, and workstations at the Newport site.

George's work experience also includes a role as a Quality Assurance Analyst at Computer Aid, Inc, where they examined and reviewed submitted jobs for initial QA processes. George wrote test scripts and ran manual tests using HP/Mercury Quality Center. George also served as a Workstation Support Technician 3 at Computer Aid, Inc., where they researched and recommended the deployment of an autonomous PC model.

Earlier in their career, George worked as a Technical Support Specialist at Ajilon Consulting, supporting office and production PCs. George was responsible for inventory management, asset database updates, Active Directory management, and providing technical support.

George's career at Computer Aid, Inc. started as a Workstation Support Technician Level 1, where they supported a maximum of 1000 PCs in an agriculture research and development site.

Overall, George Drahusz has extensive experience in IT support, ranging from infrastructure management, system migrations, scripting, QA analysis, and technical support.

George Drahusz attended DTCC, where they studied Computer Science. George has obtained multiple certifications from Microsoft, including MCPS: Microsoft Certified Professional + Internet in October 1999, MCSE1: Windows NT 4.0 in October 1999, and MCPS: Microsoft Certified Professional in December 1998. No specific information is provided regarding the start and end years of their education at DTCC.

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Timeline

  • Global IT Support Analyst

    April, 2020 - present