James Schwarz is an experienced Information Technology professional currently serving as an Information Technology Help Desk Technician at Durex Industries since September 2020. Prior roles include Help Desk Technician positions at Durex Industries and Robert Half, where James resolved end-user IT issues and documented solutions in ticketing systems. A foundational background in IT from IT Career Lab involved CCENT and anticipated CCNA & Microsoft certifications. Earlier experience includes an Operations & Support Technician role at Telit Wireless Solutions and various positions in customer service and sales at Bed Bath & Beyond, XSport Fitness, and Costco Wholesale.
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