Administrative Assistant

About Our Company:

CTS is a one stop asset and non-asset Arizona based transportation provider. CTS was founded on the basic idea of providing shippers and carriers with the most efficient stress free freight management. With over 25 years of experience in the transportation industry we have a firm grasp on market trends to help both our shippers and carriers succeed. We love building and maintaining relationships in this diverse industry. To help maintain those relationships we have multiple offices located throughout the nation in different time zones.

Position Summary: 

As a key member of the Commodity Transportation Services team, the Administrative Assistant works directly with operations staff, drivers, and managers, therefore professionalism and courtesy is a key characteristic of the Administrative Assistant.

Required Skills / Competencies:

Knowledge Areas:

• Must be reliable and extremely trustworthy.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Understanding of and ability to adhere to generally accepted accounting principle.
• Knowledge or ability to learn accounting software.

Technical/Communication Skills:

• Excellent verbal and written communication skills.
• Must be friendly and able to work as a team player in a fast-paced environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to analyze problems and create solutions.
• Ability to work under stress.

Experience:

• High school diploma required.
• Minimum of 2 years office experience required.
• Experience in transportation or logistics is helpful.
• Prior working experience with MacroPoint or scheduling through Retalix, Retail Link, Manhatttan, One Network and Capstone is helpful.

Principal Duties and Responsibilities:

• Answers and screens incoming telephone calls.

• Communicates with customers, vendors and departmental personnel via telephone, email, and written correspondence to answer inquiries and provide information.

• Provide support to the company office and managers.

• Work with our customers and vendors.

• Entering purchase orders.

• Scanning documents.

• Assist in various administrative tasks.

• Performs other duties as required.

Expected Hours of Work:

• This position requires 40 hours per week, as needed, to meet the demands of the business and complete the responsibilities of this position.

Work Environment:

• Duties and responsibilities are performed in an office.

• This role routinely uses standard office equipment.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer

• Ability to speak to and hear customers and/or other employees via phone or in person

Benefits/Compensation

• Employer matched 401k up to 4% (100% vested)

• Paid PTO

• Paid Holidays

• Competitive Wages

• Health Insurance

• Dental/Vision

• Group Life and Disability Insurance – company paid

• Company Profit Sharing

• Employee Tenure Bonus

• Annual Holiday Party