Carl Rowland

Carl Rowland has extensive experience in the customer service and management sector, currently serving as the Accessibility & Inclusion Delivery Manager at East Midlands Railway since October 2015, where previous roles included Station Duty Manager and Senior Conductor. Prior to this, Carl worked at Utilita Energy as Second Line Support and served as Acting Assistant Manager at Laura Ashley. Additionally, Carl held the position of Head Overseas Representative at Thomas Cook Group plc and worked as a Senior Sales Assistant at Greggs. This diverse background showcases a strong commitment to enhancing accessibility and inclusion in the railway industry, as well as notable management skills across various sectors.