Nicola Gellatly

Nicola Gellatly is an experienced communications professional currently serving as an Internal Communications and Engagement Executive at East West Railway Company since September 2022. Prior to this role, Nicola worked at Chiltern Railways as a Service Information Controller, responsible for disseminating critical information during service disruptions, and held the position of Customer Service Ambassador. Previous experience includes leadership roles at Bibendum PLB Group, managing the Customer Ordering Team, and ensuring high-quality customer service, as well as various positions in hospitality and education, including a Bar Assistant and Teaching Assistant. Nicola holds a BA in History from Goldsmiths, University of London.