The Customer Service and Operations team at EastWest Bank ensures excellent customer experiences and efficient service delivery. They manage customer inquiries and complaints, streamline operational processes, and support various service channels including social media. Key roles include quality assurance, risk management, specialized support, and continuous training to uphold high service standards across all banking operations.
Amor Salvador
Service Manager
Audrey Jeanne de Leo...
Risk Officer / Manager
Czarina Joy Satorre
Service Manager
Jasper Ian Vargas
Senior Operations Associate
Jay Trinidad
Service Manager
Julie Ann Agbada
Service Manager
Marc Rollan Garcia
Service Manager
Monica Enriquez
Service Manager
Odlan-Rey Cristobal
Inbound, Training, Complaints ...
Oliver Rivera
Head - Customer Service Channe...
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