Cory Jones

Cory Jones is an experienced professional with a background in customer support, technical operations, and relationship management. Currently serving as a Merchant Success Executive at Easy Pay Direct since May 2023, Cory focuses on retention and relationship-building with entrepreneurs, managing merchant applications and onboarding processes. Previous roles include serving as a UCaaS Cloud Associate Technical Support Engineer at Mitel, where high-touch support for VoIP and contact center applications was provided. Cory's experience also includes significant contributions to customer support projects at Accenture, particularly within a high-volume environment at Google, as well as prior technical support and event coordination roles. Cory holds a Bachelor of Science in Operations and Management Information Systems from Santa Clara University.