Anna Hodlevska

Anna Hodlevska has worked for two companies in the past. From 2018 to 2019, they worked as a Luxury Brands & Swiss Timepieces Sales Associate at LVMH for Starboard Cruise Services. Her key responsibilities included promoting the company's high-quality retailing standards, maintaining the highest degree of customer service, mastering the sales process, cultivating strong client relationships, and developing client loyalty. From 2019 to the present, they have worked for Easygenerator as a Customer Support & Onboarding Manager, Customer Support Manager, and Customer Support Specialist. Her key responsibilities for these roles have included educating customers on how Easygenerator works, coaching them to properly use Easygenerator, distilling customer feedback about the product, recommending appropriate solutions for customer requests, ensuring the resolution of customer issues, proactively informing customers about issue status, providing exceptional technical support, taking ownership of customer issues, and identifying and classifying all service requests.

Anna Hodlevska obtained a Bachelor's degree in International Economics from the Ukrainian State University of Finance and International Trade in 2013. Anna then went on to earn a Master's degree in International Economics from the same university in 2014. In November 2022, they obtained a certification in Leadership Development from Udemy. In December 2022, they obtained a certification in Delegation Mastery from Udemy.