Ilaria Giacon (齐乐)

Enterprise Customer Success Manager & Learning Partner at Easygenerator

Ilaria Giacon has worked in two companies: Easygenerator and Unibuddy. In 2021, they began working as a Senior Customer Success Manager at Easygenerator, a company specializing in enabling SMEs to rapidly create eLearning courses. In 2018, they began working at Unibuddy as a Partnerships Executive and later became a Partnerships Manager, helping universities to recruit better-fit and better-informed students.

Ilaria Giacon's education history includes a Bachelor's degree in Literatures, Languages and Cultures from Università Ca' Foscari Venezia from 2013 to 2016, a Master's degree in Literatures, Languages and Cultures from The University of Edinburgh from 2016 to 2018, a Chinese language program from East China Normal University in 2015, and a Chinese language program from Fudan University in 2017. Ilaria also holds certifications in Design Thinking from Growth Tribe (2022), Sales Foundations and Six Sigma Foundations from LinkedIn (2018), Writing in Plain English from LinkedIn (2018), IELTS (2016), and HSK 4.

Links

Timeline

  • Enterprise Customer Success Manager & Learning Partner

    July 1, 2024 - present

  • Senior Customer Success Manager & Learning Partner

    January, 2023

  • Customer Success Manager

    August, 2021