Armaan Kapoor

Armaan embarked on their journey at Santa Monica College, a renowned institution committed to fostering intellectual growth and development. It was here that they laid a solid foundation, delving deeply into the realms of business administration and management. Their commitment and perseverance saw them graduating with an Associate's degree in the field in 2018.

Not one to rest on their laurels, Armaan further pursued academic excellence at the prestigious California State University, Northridge. Enriching their understanding and widening their horizons, they specialized in Global Supply Chain Management, an area pivotal to modern business structures. Demonstrating a fine blend of theory and practical knowledge, Armaan graduated with a Bachelor of Science degree in Business Administration in the same year. This academic journey fostered in them a nuanced understanding of global business dynamics, preparing them to embark on a fruitful career path.

In the corporate sphere, Armaan manifested the same dedication and zeal they had displayed in their educational pursuits. In August 2019, they stepped into the professional arena as a Customer Support Specialist at eatOS, a company renowned for its innovative solutions in the food service industry. Armaan showcased an innate ability to connect with customers, coupled with a deep understanding of market nuances, making them an invaluable asset to the organization.

Their journey at eatOS has been nothing short of remarkable. Moving through multiple roles within the company, Armaan displayed not only versatility but a deep-seated commitment to fostering customer satisfaction and enhancing the company's service delivery mechanisms. Their innovative approaches and strategies have not only streamlined operations but also fortified customer relations, setting a higher standard for customer service in the industry.

Climbing the corporate ladder with grace and effectiveness, Armaan soon assumed the critical role of Director of Customer Success. In this capacity, they have been instrumental in shaping the trajectory of the customer success team, leading initiatives focused on optimizing customer experiences and fostering long-term relationships. Their leadership style, marked by empathy and a deep understanding of customer needs, has ushered in a new era of customer-centric approaches at eatOS.

As they continue to forge ahead in their career, Armaan embodies a vision that extends beyond mere business objectives. They stand as a testament to what can be achieved through a combination of academic excellence, professional growth, and a relentless pursuit of customer satisfaction. Their journey, marked by a series of notable achievements, continues to inspire peers and subordinates alike, setting a sterling example of success driven by knowledge, skill, and a steadfast commitment to excellence.