Janelle Zahner has over 15 years of experience in customer support and experience roles in the software industry. Janelle currently serves as the Director of Customer Experience at ECI Software Solutions since April 2021. Prior to this, Janelle held various positions at Shoptech Software, including Vice President Support, CT Support Manager, Inside Consultant, and Level One Support Analysis, where they demonstrated leadership and expertise in customer service and support management.
Janelle Zahner studied Digital Communication and Media/Multimedia at Springfield Technical Community College.
April, 2021 - present
Director of Customer Experience at Brain Technologies
Director of Customer Experience at Plooto
Director of Customer Experience at Fair Harbor
Director of Customer Experience at Gift Baskets Overseas
Director of Customer Experience at Project Solar