Janelle Zahner

Director Of Customer Experience at ECi Software Solutions

Janelle Zahner has over 15 years of experience in customer support and experience roles in the software industry. Janelle currently serves as the Director of Customer Experience at ECI Software Solutions since April 2021. Prior to this, Janelle held various positions at Shoptech Software, including Vice President Support, CT Support Manager, Inside Consultant, and Level One Support Analysis, where they demonstrated leadership and expertise in customer service and support management.

Janelle Zahner studied Digital Communication and Media/Multimedia at Springfield Technical Community College.

Links

Previous companies

Shoptech Industrial Software logo

Timeline

  • Director Of Customer Experience

    April, 2021 - present