Patrick Fitzgerald has a solid work history in customer experience operations and services management. Patrick held roles such as Director of Customer Experience Operations at ECi Software Solutions, Global Services Operations Manager at ECi Software Solutions, Manager of Customer Care at PeopleAdmin, and Senior Support Representative at Blizzard Entertainment. Their experience includes personnel management, coaching, performance reviews, and driving efficiency and collaboration across business units.
Patrick Fitzgerald attended Carnegie Mellon University from 2002 to 2006, where they earned a Bachelor of Business Administration (B.B.A.) with a focus on Information Technology.
January, 2019 - present
August, 2015