eClerx Services Limited is an India-based knowledge and business process outsourcing company. The Company provides operational support, data management and analytics solutions to companies, including financial services firms, online retail and distributors, interactive media, luxury brands and entertainment, high tech and industrial manufacturing, travel and leisure and software vendors. The Company provides financial solutions, such as middle office services, back office services, finance and accounting, ancillary services and asset class coverage. Its digital services include creative production, computer generated images, digital production, analytics and insights, and FLUiiD4. Its cable and telecom services and solutions include technical operations and dispatch, customer interaction monitoring and analytics, end user chat support, support services and reporting and analytics. The Company has operations in the United States, the United Kingdom, Europe and Asia Pacific.

Software

eClerx

PD Mundhra

Karolina Kocalevski

Charity Poage

Robert Delong III

Daren Merrill

Ruble Joseph

Ashwani Gautam

Seema Wagle

Manish Sharma

Sanjay Kukreja

Tim Quinlivan

Brian McIlhenny

Srinivasan Nadadhur

The Customer Operations team at eClerx focuses on managing and enhancing customer interactions and support services. This team ensures high-quality service delivery and client satisfaction through operational support, client relationship management, and data-driven insights. They work closely with clients, particularly in financial services, retail, and telecom sectors, to optimize workflows and elevate customer experiences.

Customer Operations

Process Management Team

Analysts and Data Scientists

Directors and Senior Managers

Customer Operations

About

Team members

Other teams at eClerx

Process Management Team

Analysts and Data Scientists

Directors and Senior Managers