Luis Aguirre

Progress Improvement Manager CX at Edenred

Luis Aguirre currently serves as Subdirector de Operaciones y CX at raúl coka barriga - Asesores de Seguros, a position held since July 2024. Prior to this role, Luis accumulated extensive experience at Edenred México from July 2014 to December 2023, where responsibilities included Customer Experience Manager and Progress Improvement Manager CX, focusing on enhancing customer satisfaction and operational quality. Additional roles included management and coordination of operational resources at Sí Vale México and PROSA. Luis holds several degrees, including a Business Administration postgraduate from Heriot-Watt University and a Master's in Integral Coaching from UTEL Universidad, alongside certifications in high-performance management from Tecnológico de Monterrey and a diploma in language from Beijing Sport University.

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