Gabriel Moreira Silva is an experienced professional currently working as an Analista de Service Desk JR at Edge UOL since December 2023. Key responsibilities include monitoring, on-call support, change management, crisis management, and incident management. Prior to this role, Gabriel worked as a Vendedor at Tapeçaria Novo Visual Estofados from January 2017 to June 2021, where duties involved customer relationship management, sales reporting, and various administrative tasks such as email correspondence and spreadsheet management. Gabriel is pursuing a Tecnólogo degree in Ciência de Dados at Universidade Cruzeiro do Sul, expected to complete in December 2024, and holds a Bacharelado in Administração from the same institution, earned in 2020, along with a Colegial Técnico in Tecnologia da Informação from Colégio Cruzeiro do Sul, completed in December 2016.
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