Nicole Okinaga

Nicole Okinaga has a diverse work experience in various roles and industries. Nicole is currently working as an Inside Sales Account Executive at Edmunds since 2022. Previously, they worked as a Regional Sales Manager at Better Car People from 2021 to 2022, where they were responsible for prospecting new clients, driving sales, and delivering demos.

Before that, Nicole worked at Family Toyota of Arlington as an Internet Director from 2020 to 2021. During their tenure, they achieved significant increases in various areas, such as total communication, inbound communication, set appointments, customer visits, and vehicles sold. Nicole was highly rated by Toyota and recognized for their dealership's year-over-year growth.

From 2017 to 2020, Nicole held multiple roles at Frank Kent Family of Brands. As an Employee Engagement Manager, they led the company to become a qualifying candidate for the Best Companies to Work for in Fort Worth and executed an employee engagement survey with high participation rate. Nicole also served as a System Performance Manager, Onboarding Manager, Career Development & Training Manager, Digital Marketing Manager, Sales & Service Business Development Manager, Internet Sales Manager, Sales Business Development Assistant Manager, and Sales Business Development Representative during their time at Frank Kent Family of Brands. In these roles, they successfully implemented strategies to improve email response rate, increase sales, enhance employee training, manage digital marketing campaigns, and optimize customer experience.

Prior to that, Nicole worked as a B2B Account Executive at MinistrySafe from 2016 to 2017, where they managed client calls, addressed concerns, and ensured customer satisfaction. Nicole also worked as a Professional Sales Consultant at Cellular World AT&T from 2015 to 2016, where they excelled in sales and resolved customer grievances. Additionally, they had previous experience as an Accounting Auditor & File Clerk at Cellular World AT&T, where they supervised correspondence and managed data entry and filing.

Overall, Nicole Okinaga's work experience showcases their expertise in sales, account management, employee engagement, digital marketing, and process improvement. Nicole has consistently achieved impressive results and demonstrated their ability to drive growth and provide exceptional customer service.

Nicole Okinaga completed their Bachelor of Education degree at Wayland Baptist University. The specific field of study for this degree is not provided. Prior to that, they earned a Bachelor of Interdisciplinary Studies from the same university, majoring in Elementary Education and minoring in Christian Ministry. Most recently, they pursued a Master of Biblical Counseling at Southwestern Baptist Theological Seminary, specializing in the field of Biblical Counseling.