Miriam Sparrow-Wallis is an experienced professional in customer success and training management, currently serving as a Customer Success Manager at Education Horizons since July 2021, where responsibilities include fostering positive customer relationships and enhancing product usage. Prior to this role, Miriam accumulated over a decade of experience at Engage MIS, progressing from Education MIS Trainer to Training Manager, with a focus on delivering training materials and resources while managing performance and development for the Support Services Training team. Additional roles include teaching positions at Yeovil College and Somerset Adult Learning and Leisure, personal tutoring, and a customer advisory role at Barclays Bank. Miriam holds a PGCE in Post Compulsory Education and Training from the University of Exeter and a BA (Hons) in English Studies from the University of South Wales.
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