Jess Mikecz

Customer Success Manager at Education Perfect

Jess Mikecz has a diverse work experience in the education sector. Jess started their career as a LOTE Coordinator at Casterton Secondary College in 2010, where they taught various subjects and organized language competitions. Jess continued their teaching journey at Monivae College in 2013, taking on the role of LOTE Coordinator and English teacher. At Monivae College, they implemented language initiatives, applied for funding, and fulfilled administrative requirements.

In 2016, Jess joined Mount Eliza Secondary College as an Indonesian teacher before transitioning to Education Perfect Ltd as an Implementation Consultant. Their role involved assisting with the implementation of educational software. Jess then moved to Education Perfect and held the positions of Teacher Consultant, where they provided consultancy services and support to educators, and Customer Success Team Lead, where they led a team in ensuring customer satisfaction. Jess's work experience demonstrates their strong teaching skills and ability to contribute to the successful implementation of educational initiatives.

Jess Mikecz completed their education in the following chronological order:

From 1998 to 2003, Jess attended Billanook College, where they obtained their Victorian Certificate of Education in High School.

Between 2004 and 2007, Jess studied at Monash University and obtained a Bachelor of Arts (BA) degree with a focus on Indonesian/Malay Languages and Literatures.

In 2009, Jess attended La Trobe University and obtained a Graduate Diploma of Secondary Education, specializing in Secondary Education and Teaching.

Links


Timeline

  • Customer Success Manager

    July 1, 2024 - present

  • Customer Success Team Lead

    April, 2023

  • Teacher Consultant

    October, 2016