Carina Gordon

Senior Customer Success Manager at Effectory International

Carina Gordon has a diverse work experience in various roles and industries. Carina currently works as a Customer Success Manager at Effectory since March 2022. Prior to that, they worked at LOGIT Effectory as a Project Manager from January 2021 to February 2022. In this role, Carina supported survey result presentations, conducted employee surveys, advised clients on various topics, managed multiple projects simultaneously, and mentored new project managers.

Before their role at LOGIT Effectory, Carina worked as a Psychologist, Coach, and Trainer at Salo - AG from October 2019 to December 2020. Carina then transitioned to a role as a Psychological Coach at Rijksuniversiteit Groningen from April 2020 to August 2020. In this position, they coached students during Covid-19, promoted a growth mindset, and utilized various coaching approaches and techniques.

Carina also had experience in HR roles, including being an HR Manager China at IAV from January 2019 to July 2019 and an HR Manager and Assistant at Wirtz Medical GmbH from April 2017 to August 2017.

Overall, Carina Gordon has extensive experience in customer success, project management, coaching, and HR roles.

Carina Gordon completed their education with a Master of Science (M.Sc.) degree in Work, Organizational and Personnel Psychology from the University of Groningen, from 2017 to 2018. Prior to that, they obtained a Bachelor of Science (B.Sc.) degree in Psychology from the same university between 2012 and 2017. Additionally, in 2009-2010, Carina participated in an academic high school exchange program at Robbinsville High School in North Carolina, USA. Alongside their academic pursuits, Carina also received certifications including "Customer Success for Impact" from Winning by Design in April 2023 and "Psychological Coach" from Rijksuniversiteit Groningen in May 2018.

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Timeline

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    Senior Customer Success Manager

    March, 2022 - present