Seena Veronica Kee has extensive experience in customer success and management, currently holding the position of Team Lead, Customer Success at eFinancialCareers since May 2016, where responsibilities include account management, product training, onboarding, and project management as a Subject Matter Expert for the Asia-Pacific region. Prior roles at eFinancialCareers include Senior Customer Success Manager, Customer Success Manager, and Customer Success Specialist. Before joining eFinancialCareers, Seena served as a Customer Service Officer at Ergoworld Pte Ltd, an Account Manager at United Overseas Bank Limited, and an Account Relationship Manager at RHB Banking Group. Educational qualifications include a Bachelor of Business Administration (BBA) from Open University Malaysia and a Diploma in Business Management from Universiti Putra Malaysia.
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