Lijo Raju

Lijo Raju's work experience includes roles at eGain Corporation, Westlake Financial Services, and Cisco RMS - JPMC VoIP.

At eGain Corporation, Lijo worked as a Product Sales Specialist from February 2020 to October 2021, and then transitioned to the role of Solutions Architect starting in October 2021.

Prior to that, Lijo worked at Westlake Financial Services as a Sr. Telecom System Administrator from August 2016 to February 2020. In this role, they were responsible for designing, deploying, upgrading, and maintaining voice equipment across the company. Lijo was also part of the Migration team, involved in transitioning to Cisco PBX and CC systems, and played a key role in troubleshooting and leading recovery efforts for major voice outages and issues.

Before joining Westlake Financial Services, Lijo worked at Cisco RMS - JPMC VoIP as an IPT Engineer from May 2012 to June 2014. In this role, they managed the JPMC enterprise network consisting of Cisco, Avaya, ACME SBC, and other technologies, and was responsible for network changes, troubleshooting client-reported issues, and ensuring SLA compliance.

Overall, Lijo Raju has experience in sales, solutions architecture, telecom system administration, and network management.

Lijo Raju obtained a Master's Degree in Computer Systems Networking and Telecommunications from Wichita State University, from 2014 to 2016. Prior to that, they earned a Bachelor's Degree in Computer Science and Engineering from Hindustan University, attending from 2007 to 2011. Lijo completed their high school education at Mount St. Mary's School from 2005 to 2007. Additionally, Lijo Raju has obtained certifications in CCNA and CCNA - Voice, but further details such as the institutions and the dates of obtaining these certifications are not provided.