Nicole Cerdinio

Nicole Cerdinio has a diverse work history. Nicole worked as a Senior Sales Operations Specialist at eGain Corporation from October 2021 to the present. In this role, they were responsible for building and maintaining reports and dashboards, collaborating with cross-functional teams to optimize processes, and utilizing Google Data Studio for data-driven analytics.

Prior to that, Nicole was a Sales Operations Specialist at eGain Corporation from October 2021 to October 2022.

Nicole also worked as a Claims Adjuster at Wawanesa Insurance from September 2019 to October 2021. Nicole successfully adjusted claims for over 50 clients per month and trained new hires in the auto claims department.

Additionally, Nicole had a brief role as an Administrative Assistant at Mountain View Sports & Racquet Club from July 2020 to September 2020.

Nicole also worked as a Customer Service Representative at Wawanesa Insurance from August 2017 to December 2017.

Nicole Cerdinio completed their education in a chronological manner. Nicole first attended Southwestern Community College District from an unknown start year and completed their Associate of Science degree in Mathematics in 2017. Nicole then went on to pursue a Bachelor of Science degree in Mathematical Statistics and Probability at UC San Diego, where they graduated in 2019.

In terms of additional certifications, Nicole obtained a certification as a Knowledge Author from eGain University in June 2023.