John Jackson

John Jackson, CPM, has extensive experience in program and project management, currently serving as Program Manager for B2B Excellence Change Delivery at Egencia, an Expedia company, since August 2010. In this role, Jackson leads impactful change projects and oversees the migration of employees to new platforms. Previously, Jackson held various positions within Egencia, including Global Customer Onboarding Program Manager and Global Implementation Manager, where responsibilities encompassed governance, solution delivery methodologies, and managing onboarding projects for strategic customers. Prior to Egencia, Jackson gained management experience at Recreational Equipment Inc. and worked as a Client Executive at JJ Keller & Associates, focusing on software solutions for the transportation industry. Jackson's career began in the transportation and logistics sector, where expertise in managing major facilities and operational improvements was developed. Jackson holds a Master’s degree in Management Information Systems from The University of Texas at Arlington and a Bachelor’s degree in Business from Murray State University.